Today’s job market is more complex than ever. In this rapidly evolving environment, adaptable, energetic, super skilled employment and career specialists are increasingly in demand to fill roles across the many agencies, training providers and outreach services operating in this space.

This qualification targets the skills sets, specialised knowledge and high-end people smarts required by those providing employment services to both job seekers and employers. It addresses the specifics of both recruitment and job seeking, supporting the development of ‘whole of sector’ knowledge.

This course is one of our flagships here at WISE Training Services, as we have access to the resources of our parent company (WISE Employment), a successful employment services provider.

  • Online
  • Full time
  • Part time
  • Traineeship

This qualification covers workers who provide a range of programs and services to individuals and groups of clients and employers to support them in locating, securing and maintaining suitable employment.

Occupational titles may include, for example:

  • Client services officer
  • Employment consultant
  • Job search training consultant
  • Training and placement officer

Assessment may consist of

  • written answers to questions
  • role plays
  • project
  • holistic assessment
  • vocational placement
  • recognition of prior learning

Evidence may be

  • written
  • audio recordings
  • video recordings
  • observation
  • Zoom recording
  • interview
  • documents

Note that part of the practical assessment for this unit is assessed during the holistic assessment. You must successfully pass the holistic assessment to achieve an outcome of “competent” for this unit.

There are no prerequisites for this course.

Students must be able to obtain a Police Clearance to be enrolled in this course. A student without the Police Clearance cannot complete the vocational placement and, therefore, cannot complete the qualification.

All students will engage in a language, literacy and numeracy (LLN) activity to evaluate potential support requirements. Students who are funded are required to complete an alternative and similar activity.

Course consists of 14 units … 9 core units and 5 electives. Assessment activities will include holistic assessment activities as well as 38hr (minimum) vocational placement at which you will demonstrate your learned skills. Those listed here are suitable for the Workforce Australia pathway:

 

 

CHCCOM002 Respond to client needs
CHCCCS016 Use communication to build relationships
CHCDIV001 Work with diverse people
CHCECD001 Analyse and apply information that supports employment and career development
CHCECD002 Deliver and monitor contracted employment services
CHCECD003 Promote job seekers to employers
CHCECD006 Develop and monitor employment plans
CHCLEG001 Work legally and ethically
CHCPRP001 Develop and maintain networks and collaborative partnerships
CHCADV001 Facilitate the interests and rights of clients
CHCCCS004 Assess co-existing needs
CHCCCS006 Facilitate individual service planning and delivery
CHCCSM004 Coordinate complex case requirements
CHCLLN001 Coordinate complex case requirements

Electives for the alternative pathways are provided on request.

Fees vary due to government funding options available for some courses. Please contact us to confirm course fees.

Options may include:

  • Fee for Service
  • Concession
  • SkillingSA
  • Smart and Skilled
  • Full time – up to 12 months
  • Part time – up to 24 month
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I never had any problems communication with my trainer and they were always helpful and supportive! Thank you for believing in me but most importantly helping me believe in myself!

Course participant Crystall

WISE Training Services (previously Access Skills Training) was the best experience for me, and the best thing that I could have done.

Course Participant Kylie

I have recently completed my Diploma of Early Childhood Education and Care through WTS (previously AST) under the guidance of Carley who has been absolutely incredible as a trainer. The online studies made it fit into my busy life schedule, anywhere. I would highly recommend WTS to anyone looking to get into the Early Childhood Education field.

Course participant Rebecca

Thoroughly enjoyed completing my cert 3 and 4 in disability with WTS (previously AST), and am now working in a very rewarding career.

Course Participant Joanne
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